FAQ


FAQ

FAQ


FAQ



A: Even if it rains, no problem we go on a tour. If it’s forecast for heavy rain or very strong winds, we may cancel the tour and customers are entitled to get a full refund.

A: The coast of Daejeong-eup is home to dolphins, but it is not always seen because it is a wild dolphin. The dolphin population is not affected by the time zone or weather conditions. it is impossible to predict when it will not come out and when it will come out.

A : Motion sickness really depends on person, but it is recommended that people who have severe motion sickness take medicine in advance. (we do not sell any motion sickness related medicine.)

A: Unfortunately, you cannot change, cancel or refund on the day of travel. 

Reservation changes can only be changed once within business hours up to one day before boarding, but if you cancel due to a change of mind after the change, the cancellation refund fee will be applied based on the date of the first reservation.

A: Absolutely you can. And also It's free of charge. (Extra care is required for children.)

A: Pregnant women should get on board after visiting a doctor. And please let us know that you are pregnant in a note. (Depending on weather conditions, boarding may be canceled in case of safety matters.)

A: No, it is not possible to ride with pets due to safety issues. (even if there is a cage.)

A: Unfortunately, you cannot change, cancel or refund on the day of travel.

A: Absolutely you can. And also It's free of charge. (Extra care is required for children.)

A: Pregnant women should get on board after visiting a doctor. And please let us know that you are pregnant in a note. (Depending on weather conditions, boarding may be canceled in case of safety matters.)